PAYMENTS
PAYMENTS FOR PRODUCTS PURCHASED ON HNOF APPAREL ARE ACCEPTED THROUGH PAYPAL.
ALL PRICES ARE IN USD.
PLEASE NOTE THE TERMS & CONDITIONS FOR THE PAYMENT GATEWAY CHOSEN FOR THE TRANSACTION AS THEY ARE RESPONSIBLE FOR THE TRANSACTIONS MADE.
SHIPPING
PLEASE ALLOW BETWEEN 1-3 BUSINESS DAYS FOR ORDER PROCESSING. ONCE YOUR ORDER HAS BEEN PROCESSED ITEM(S) WILL BE SHIPPED WITHIN 48 HOURS. ORDERS ARE NOT SHIPPED OR DELIVERED ON WEEKENDS OR LOCAL PUBLIC HOLIDAYS. ORDERS ARE SHIPPED VIA DHL. WE OFFER GLOBAL SHIPPING TO ALL DESTINATIONS.
PRE-ORDER TERMS
PLEASE NOTE THAT IN-STOCK ITEMS ORDERED WITH PRE-ORDER ITEMS ARE SUBJECT TO STOCK AVAILABILITY AND WILL SHIP WHEN THE PRE-ORDER ITEM IS AVAILABLE.
PRE-ORDER SHIPPING DATES MAY VARY SUBJECT TO DELAYS
LOCAL TAXES
PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, CUSTOMS DUTY) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE.
SERVICE DELAYS
HNOF IS NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY EXTERNAL CIRCUMSTANCES WHICH MAY DELAY THE DELIVERY OF YOUR ORDER (CLEARANCE DELAYS, CUSTOMS AND TAX ETC).
HNOF IS NOT RESPONSIBLE FOR LOST, STOLEN OR MISSING PACKAGES- PLEASE CONTACT DHL WITH YOUR TRACKING/WAYBILL NUMBER FOR THESE ENQUIRIES
EXCHANGES
NOTE THAT SIZE AND COLOUR OPTIONS CANNOT BE CHANGED ONCE YOUR ORDER HAS BEEN CONFIRMED. PLEASE READ OUR SIZING GUIDE CAREFULLY BEFORE PURCHASING.
ORDER CANCELLATIONS
PLEASE NOTE THAT ORDERS CAN ONLY BE CANCELLED WITH NOTIFICATION VIA EMAIL TO US AT [email protected] WITHIN 24HRS OF ORDER PLACEMENT. IF YOUR ORDER HAS BEEN FULFILLED AND SHIPPED OUT, YOUR ORDER CANNOT BE CANCELED.
RETURNS
PLEASE READ ITEM DESCRIPTIONS AND SIZING GUIDE CAREFULLY AS WE DO NOT ACCEPT RETURNS. FOR SPECIAL ENQUIRIES, EMAIL US AT [email protected]
PRE-ORDERS ARE NON-REFUNDABLE. PRE-ORDERS ARE ELIGIBLE FOR EXCHANGE ONLY.
PRESS INQUIRIES